Reply To: NEW Schmincke Custom Palette By Wet Paint.

Update On Dealing With Schmincke: Today I received a package from Schmincke containing the following: 1 pan paint in yellow-orange (only 1 of the 3 that I reported cracked), a 12-half-pan rectangular palette (original defective one was 18-pan square), and an unexpected travel brush. Don’t know why Birgit sent a smaller palette, but I’m probably not going to pursue this further. The original defective set had 12 colors, so at least they fit in the new palette. No note of apology, which I believe was in order.