May 18, 2018 at 8:28 pm #141402
A few people have reported a 500 error while trying to post today, but I’m unable to replicate the problem. There was an update of a plugin that could be creating issues, so please try clearing your browser cache and cookies and logging in again to see if that resolves the issue. If not, please let me know below exactly the issue you’re finding and what you were doing when it happened! Thanks so much!May 19, 2018 at 1:51 am #141404Anonymous
Hi Charlie. Taken the suggested steps – still no joy. I log on OK but when I click on the notification bell, I am told how many replies and comment replies there are, but the link to either produces the error. I have refreshed Firefox as well so it is definitely up to date.May 19, 2018 at 2:06 am #141405Anonymous
Interestingly if I click on the link in my e-mail, it takes me straight there no probs!May 19, 2018 at 6:48 am #141408Mary RoffParticipant@mary-roff
Morning, Charlie! Cleared cache, rebooted computer and still get the 500 error, on two different devices. Can’t respond to replies or comments and can’t get into my artwork to post today’s image. Thanks for letting me know that you are aware of the problem and I know you will get it all worked out.May 19, 2018 at 7:16 am #141409Mary RoffParticipant@mary-roff
I tried using the link in the email and get a message that says I do not have access to this feature.May 19, 2018 at 7:28 am #141410Anonymous
You are still a member of the 500 club then?. Me too. Also on two devices, but I can upload artwork from my profile page.May 19, 2018 at 8:50 am #141411
Sorry for the issues! A plugin took it upon itself to update and it wasn’t really ready for prime time. I’m going to have to check to see if it’s possible roll back to the previous version that works. In the meantime… are you able to post and reply from the main News Feed here? https://doodlewash.com/activity/May 19, 2018 at 9:39 am #141414
Ok, a theme update seems to have cleared the 500 error in my testing… let me know if it’s working on your end! Thanks!May 19, 2018 at 10:21 am #141416Anonymous
OK Charlie working fine now. Thanks!May 19, 2018 at 12:05 pm #141423Anonymous
Oops! Spoke too soon. Trying to respond to a reply for Shar Kennet and it won’t let me. Apparently I don’t have access to that activity!May 19, 2018 at 12:15 pm #141424
Yep, the comment icon in the gallery isn’t working as it should. I’ve reported it to the deceloper and am waiting on a fix. Try commenting via the main News Feed in the interim to see if that works for you!May 20, 2018 at 2:07 am #141450Anonymous
You/they have sorted it Charlie, comment icon working for me this morning. Well done.May 24, 2018 at 8:18 am #141869Anonymous
Charlie, Comment icon still not working for me, nor can I link to it from my e-mails. Is it just me?May 24, 2018 at 9:07 am #141870
Yes, you mean the “You do not have access” message? The developer confirmed the bug and promised it will be fixed in the next update… but didn’t promise when that would be. Hopefully very soon!! Sorry for the issues!
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